Booking your Hayes App repair

Welcome to the Hayes Handpiece Repair App, designed to simplify and streamline all your dental repair needs .

Our platform allows you to effortlessly book repairs using our specialized EMR Bags, ensuring a hassle-free experience from start to finish.

With just a few clicks, you can securely enter your repair details, specify the services you need, and track your request electronically—eliminating paperwork and delays.

Whether you're managing multiple repairs or a single device, our app ensures a seamless, efficient, and transparent process, so you can focus on what matters most—your patients.

Get started today and experience repair booking made easy!

Do the following: 

1) Select in the top menu, select 'Schedule'

2) On "Schedule a Repair" Page - Complete the following which are madatory fields:

  • Office/Doctor,
  • Contact Name (for future communication)
  • Practise Phone no.
  • Primary Email Contact(for future communication)
  • Practise address.
  • Input UPS tracking Number from EMR Packet provided.

3) Input Instruments details for repairs (Note: We recommend that max no. of H/p per EMR is #):

  • Make
  • Model
  • Serial No.
  • identify on the wararnty check box if claiming warranty.
  • brief descriptions of fault (if known)
  • Select the service required.

**Repeat the process if sending multiples H/P for repair.

4) Select Return delivery Service options:

  • NextDay Devlivery (Default)
  • UPS Ground

5) Accept Terms and Submit.

6) Package you devices intot the EMR bag that you just scanned and arrange Pickup.

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